In my view, although three of Hong Kong’s top health professionals were forced to make embarrassing apologies to the man’s son, it is useless of this case. The man was dead already. He can not rebirth after three representatives’ apologies. I know all staff must be in compliance with the guidelines, but there can be a few changes when the case happened immediately. I think to save peoples’ lives was the most important thing. How did they see someone having a heart attack just meters from the doors, they still followed the guidelines? Why did they not help the man immediately? I think all the staff of the hospital need to train on what to do when someone collapsed nearby. I felt very disappointed to the public hospital. And I felt sorry to hear this kind of upset news.